Shipping policy
Shipping Policy
Thank you for shopping with us! We’re committed to delivering high-quality fabric and craft books right to your door. Please review our shipping policy below.
Processing Time
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Orders are processed within 1 business days after payment is confirmed.
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Orders are not shipped or delivered on weekends or holidays.
Domestic Shipping (United States)
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We offer standard shipping via USPS and UPS.
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Estimated delivery time: 3–5 business days after dispatch.
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Shipping fees are calculated at checkout based on weight and destination.
International Shipping
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At this time, we only ship within the United States. (We plan to expand in the future.)
Shipping Confirmation & Tracking
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You will receive a shipping confirmation email with tracking information once your order has shipped.
Delays
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Please note that delivery delays can occasionally occur due to postal service issues, weather, or holidays.
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We are not responsible for delays caused by carriers once the package has been shipped.
Damaged or Lost Packages
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If your package is lost or arrives damaged, please contact us at info@atelierdorothy.com within 7 days of delivery. We will work with the carrier to resolve the issue.
Questions
If you have any questions about shipping, please email us at info@atelierdorothy.com